Executive magazine
If you go by
the headlines in financial reports, the car market is doing surprisingly
well given the staid economic climate; growth of 7.6 percent was
registered in the first eight months of the year, relative to 2011, and
up 2.1 percent on the same period in 2010. But delve further into the
Automobile Importers Association (AIA) monthly reports and all is not
well, certainly for most dealerships, with just three brands accounting
for 61.37 percent of sales this year.
“The market is very bad. People feel all
is well as volumes are up but turnover is much lower than last year,”
said Samir Homsi, president of the AIA. “Only baby cars are selling, in
the $10,000 to $12,000 range. The situation is very lousy and profit
margins are down.”
Brands which
have had strong sales this year all have compact models in the A, B and C
categories, which have steadily grown in recent years, with low
horsepower vehicles currently accounting for an estimated 80 to 90
percent of sales. For Rymco, dealer of Nissan, the A category (think of
the Micra) has gone from 18 percent of sales in 2010 to 21 percent this
year, and the B category (the Sunny) from 15 percent to 20 percent,
while other categories have contracted by 10 percent.
“We are seeing a trend where nearly every
household has a small car now; it is a must,” said Farid Homsi, general
manager of IMPEX, distributor for GM, Chevrolet, Cadillac, Hummer and
Isuzu. “The Chevrolet Spark is by far our number one seller, by a big,
big margin.”
Kia, Hyundai and Nissan are the top three
sellers, with the next leading four brands — Toyota, Chevrolet, Renault
and Volkswagen — accounting for 15.21 percent [see page 64]. Out of
some 70 car brands available in the market, these seven account for
76.58 percent of sales.
“It is amazing
if you look at the sales results that three brands control around 60
percent of the market and all the others share the rest. There is
something wrong. Consumers are being followers rather than choice
makers,” said Nabil Bazerji, managing director of G.A Bazerji and Sons,
distributor of Suzuki, Lancia and Maserati.
The shift
toward smaller vehicles is driven primarily by rising fuel costs, the
lack of public transport and financial constraints. “People don’t have
the budget anymore, fighting to get $4,000 for a down payment, and some
distributors are even selling without a down payment,” said Samir Homsi.
“People are only buying because there is a need, not to put a key
holder on the table to say I own X or Y. It is for commuting, so they
want a small, economical car.”
With dealerships offering warranties and
free servicing deals for up to five years, and banks aggressively
financing loans, this has helped drive the surge in sales of lower-end
models. For market leader Kia for instance, 60 percent of sales are
through financing.
On the positive side, demand for more
fuel efficient vehicles has resulted in a drop in sales of used cars —
in addition to individuals banned from importing second-hand cars —
which plunged 28.89 percent last year on 2010, and year-to-date down 17
percent on 2011, from 25,281 cars to 21,424 in 2012.
Asian invasion
The biggest gainers from the shift to
smaller cars and new vehicles, over buying that long popular second-hand
choice of a Mercedes or BMW, are the Korean brands, which have a
staggering 44.81 percent of the market — Kia with 26.88 percent and
Hyundai with 17.92 percent. Cheap Chinese brands have also made gains
this year, up 85 percent, albeit only selling 308 cars and accounting
for just 1.18 percent of the market, indicative of how price sensitive
consumers are.
Kia has been
number one for three consecutive years since knocking Nissan from the
top spot, and sales are up 13 percent this year. “Lebanon is the only
country in the world where Kia is number one, everywhere else it’s
Hyundai,” said Dayala Dagher Hayeck, general manager of NATCO,
distributor of Kia. “We’ll be number one again next year and in the
coming years. The challenge is to remain there. As long as there’s no
public transport it’s good for sales.”
Korean cars have been popular in the
Lebanese market before, when in 1995 five brands were available
(including the now defunct Daewoo, which was absorbed by Hyundai) with
43 percent of the market share. The share steadily dropped to 18 percent
in 1999, to 7 percent in 2003, and then started to steadily rise from
2008 with a 19.3 percent share until the current new peak. The rise in
Korean sales correlates to an exchange rate change in the Japanese yen
to the dollar, from over 100 yen to the dollar for a decade until late
2008, when the yen’s value rose. As of the end of October, the exchange
rate was around 80 yen to the dollar, and sales of Japanese cars were
down 1.8 percent on last year.
Bazerji argues that the exchange rate has
made Japanese cars uncompetitive versus Korean brands, as Japanese
vehicles would be on par price-wise if not actually cheaper. “Japanese
cars are cheaper than Korean cars. If you take for example a Toyota Rav
4, Honda CRV or Suzuki Grand Vitara versus the Kia Sportage, with the
exchange rate at 78 yen it is $34,000, whereas at 110 yen it is
$24,400,” said Bazerji. “Koreans are taking advantage of the yen’s
appreciation to sell cars for more than they should be, but the consumer
is not looking at this; they should bargain for Korean products and not
accept the prices.”
If the yen
managed to trade at over 100 to the dollar again — and there is a lot of
pressure on Tokyo to do so to bolster exports — Japanese brands might
regain some of the ground lost to the Koreans. “From my experience
automotive sales are cyclical. Nobody stays at the top,” said Bazerji.
“Till 2009 the Japanese were market leaders then they lost ground. But
if the yen improves they [the Koreans] will be killed in the market as
they were unable to sell in 2008 when the yen was at 110.”
Manufacturers, however, are not banking
on a weaker yen. “It would be fantastic as it is a head wound at 79 yen
to the dollar, but you can’t run a company on hope,” said Trevor Mann,
senior vice president of Nissan, at the launch of the new Altima in
Beirut.
What may impact
on Korean brands’ competitive pricing is the recent decision by Hyundai
and Kia to scrap overnight shifts at manufacturing facilities,
replacing two 10-hour shifts with an eight to nine hour workday, while
wages have also been increased.
But it is not just pricing that has made
Korean brands cars of choice in the Lebanese market. The improvements in
Korean car quality, design and re-salability over the past decade have
made it harder for Japanese, as well as European and American brands, to
tout their advantages of heritage, safety, reliability and so on. In
global brand recognition for instance, Koreans are on the up.
Interbrand’s survey of brand values for 2012 showed Hyundai and Kia’s
respective brand worth improve 24.4 percent and 50 percent,
respectively, with Kia in the survey’s top 100 for the first time,
ranked 87th. Among automotive brands, Toyota remained on top (ranked
number 10 among all brands), followed by Mercedes in 11th place, BMW
(12), Honda (21), Volkswagen (39), Ford (45), Hyundai (53), Audi (55),
Porsche (72), Nissan (73), and Ferrari (99).
The Koreans are
equally upping their game, bringing out hybrids, and Kia is soon
launching a new sedan, the Quoris. “In 2013 we’ll launch a new model
that’ll compete with BMW and Mercedes, a high class luxury sedan to
attract a new category. This will be a big challenge to make people buy
Kia at a high price,” said Dagher Hayeck.
Middling along
The bulk of
automotive sales, some 65 percent, used to be in the $22,000 to $90,000
price bracket, but with an increasingly financially squeezed middle
class, brands selling in that range are having to go the extra mile to
generate sales. Extended warranties and competitive pricing are major
tactics, with a shift over the past year toward advertising the cost,
which used to be primarily in the lower price segment. “You used to
advertise to emphasize the brand image. Now it is what GM calls
‘bretail’ — a focus on retail with some branding,” said Farid Homsi.
Price wars
between dealers are also generating sales, enabling certain luxury
European and American brands to have had a relatively good year. As of
the end of September, BMW has sold 524 units compared to 396 in the same
period last year, while for Audi it was 422 compared to 462 last year,
and Mercedes 514 compared to 616 units.
“Everyone says business is bad but when I
see the figures it is not too bad, and there’s been growth. It is a bit
weird,” said Cesar Aoun, general manager at Gargour & Fils,
dealership of Mercedes, Smart, Jeep, Chrysler and Dodge. “In general,
consumers are getting good deals due to price wars between
dealers.”
Gargour arranged with Mercedes-Benz to
only buy cars in dollars to avoid price fluctuations in the euro and
remain competitive, as the brand can oly offer incentives by way of free
optional extras; price discounts are only allowed for year-end
specials. Instead, Gargour is planning to introduce securitization to
self-finance sales, working on improved customer service and building a
new showroom in Dora.
Volvo is also
banking on financing to bolster sales. “We want to double sales in the
next few years through financing, to 200 to 300 cars a year,” said
Marwan Naffi, general manager of Gabriel Abou Adal and Partners,
distributor of Volvo.
Building new
showrooms is a recent strategy among dealers. Volvo plans to build a
flagship showroom in Ashrafieh, while Mazda and Nissan look to new
showrooms on the coastal road north of Beirut. Impex plans to build a
new one in Beirut, and dealerships are going more regional in outlets
rather than being focused on the capital.
While such a move is considered necessary
to bolster sales and retain customers in the lucrative after-sales
market, some dealerships are not happy about it due to the current tight
margins, as the new spaces are being forced on them by regional
headquarters in the Gulf.
“We wouldn’t have invested now due to the
situation, but regional management is based in Dubai where it is stable
and there is the mood for branding. If the region were broken down, to
Syria, Lebanon and Jordan, they wouldn’t have asked for expansion but
we’re included in their Middle East plans,” said one dealer.
Optional extras
With the market
extremely competitive, as it is around the world with car sales
projected to grow by just 5 percent this year, from 75.69 million cars
in 2011 to 79.70 million, it is optional extras and new technologies
that are setting brands apart in the higher end categories. Volvo is to
introduce its Polestar technology — similar to Mercedes’ AMG — which is a
chip that boosts engine power by up to a fifth, and next year will
launch the V40, which will have a pedestrian airbag, a global first as
part of its 2020 strategy to have no mortalities connected with a Volvo,
whether inside or outside the vehicle.
Meanwhile
Cadillac is to launch a new compact luxury model, the ATS, to tap into
the trend for smaller vehicles, and in other models introducing its CUE
technology, a combination of intuitive control, like smart phones and
tablets within the car, with the US brand having patented the technology
for two years.
Such extras are expected to bolster sales in what has been a poor year for sales
of luxury and premium vehicles. No Ferraris, Lamorghinis, Rolls Royce
or Maybach have been sold so far, and just two Aston Martins and eight
Bentleys, whereas by the same time last year 10 Aston Martins, nine
Bentleys, and one Lamborghini were sold. Maserati, however, is up by two
units on last year to 17.
As we move into the last two months of
the year, dealers are hoping that the government does not decide to
reintroduce diesel for passenger cars [see page 68] or increase value
added tax from the current 10 percent. “It would be stupid to raise VAT
as it would kill the market completely, which is already going through a
very severe crisis,” said Samir Homsi.